100% FREE SHIPPING ON STANDARD ORDERS IN THE USA!

Call us Toll Free

(844) 394-9512

FAQ

Q: What are Pony-O and Bun Barz made of?

A: Pony-O and Bun Barz are made of soft, durable, silicone, with a malleable metal insert.

Q: How do they hold hair so securely?

A: The silicone is what holds the hair and the raised bumps and stripes on them is what makes them able to hold hair without pulling uncomfortably.

Q: What colors are Pony-Os available in?

A: You can get Pony-Os in a range of colors, including: blonde, black, dark brown, light brown, white and pink.

Q: What colors can you get Bun Barz in?

A: You can get Bun Barz in a light color for lighter hair or a dark color for darker hair.

Q: How many hairstyles can I create with Pony-O?

A: We have instructions for creating 25 different hairstyles with Pony-Os and Bun Barz, but we also encourage customers to experiment and come up with their own styles, too.

Q: How do the Bling Ringz work?

A: You simply attach them to your Pony-O to dress it up. They can also be worn separately as bracelets.

Q: Can I really get my money back if I don’t like the Pony-O?

A: We offer a 30 day money back guarantee, less shipping and tax, when applicable. All pieces and literature must be returned, and include original receipt. No exceptions.

Q: What type of hair will Pony-O work best with?

A: It works great with any type of hair.

Q: How many hairstyles do you have instructions for?

A: 25

Q: How long will it take to receive my Pony-O?

A: Generally, it will take two to four weeks to receive your products. It may take longer for international shipments.

Q: Do you deliver everywhere?

A: No. Unfortunately, we do not deliver to Asia.

Q: Will the accessories eventually break?

A: Although Pony-O and Bun Barz are designed to last for hundreds of uses, the fact that they are metal means that metal is slightly weakened with each use and breakage can occur.

Q: What does the Pony-O app do?

A: You can also submit photos and videos via the app to our social media so we can feature our beautiful customers and their amazing hairstyles.

Q: Why is Pony-O and Bun Barz better for your hair than elastics and other accessories?

A: They don’t pull on your hair and damage it, but they hold it in place much better than other accessories.

Q: Are Pony-Os and Bun Barz waterproof?

A: They sure are! They can be used at the lake, in the ocean and in the pool.