Q: What are Pony-O and Bun Barz made of?
A: Pony-O and Bun Barz are made of soft, durable, silicone, with a malleable metal insert.
Q: How do they hold hair so securely?
A: The silicone is what holds the hair and the raised bumps and stripes on them is what makes them able to hold hair without pulling uncomfortably.
Q: What colors are Pony-Os available in?
A: You can get Pony-Os in a range of colors, including: blonde, black, dark brown, light brown, white and pink.
Q: What colors can you get Bun Barz in?
A: You can get Bun Barz in a light color for lighter hair or a dark color for darker hair.
Q: How many hairstyles can I create with Pony-O?
A: We have instructions for creating 25 different hairstyles with Pony-Os and Bun Barz, but we also encourage customers to experiment and come up with their own styles, too.
Q: How do the Bling Ringz work?
A: You simply attach them to your Pony-O to dress it up. They can also be worn separately as bracelets.
Q: Can I really get my money back if I don’t like the Pony-O?
A: We offer a 30 day money back guarantee, less shipping and tax, when applicable. All pieces and literature must be returned, and include original receipt. No exceptions.
Q: What type of hair will Pony-O work best with?
A: It works great with any type of hair.
Q: How many hairstyles do you have instructions for?
Q: How long will it take to receive my Pony-O?
A: Generally, it will take two to four weeks to receive your products. It may take longer for international shipments.
Q: Do you deliver everywhere?
A: No. Unfortunately, we do not deliver to Asia.
Q: Will the accessories eventually break?
A: Although Pony-O and Bun Barz are designed to last for hundreds of uses, the fact that they are metal means that metal is slightly weakened with each use and breakage can occur.
Q: What does the Pony-O app do?
A: You can also submit photos and videos via the app to our social media so we can feature our beautiful customers and their amazing hairstyles.
Q: Why is Pony-O and Bun Barz better for your hair than elastics and other accessories?
A: They don’t pull on your hair and damage it, but they hold it in place much better than other accessories.
Q: Are Pony-Os and Bun Barz waterproof?
A: They sure are! They can be used at the lake, in the ocean and in the pool.