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ORDERS ARE SHIPPED WITHIN 2 BUSINESS DAYS FROM COLORADO USA VIA DHL. DUE TO EXTREME VOLUMES AND COVID-19, DHL MAY EXPERIENCE DELAYED DELIVERIES AROUND THE WORLD.

Tax Rates

You will be responsible for all taxes/duties/fees. If your order total exceeds the FREE value allowed by your country you may incur taxes.
For Example:

We suggest

•Ordering enough product to ensure your savings more than cover the taxes/duties/fees, or
•Remove an item from your cart to bring the value below the maximum amount allowed for free.

PLEASE NOTE: THESE TAXES/DUTIES/FEES ARE NOT CHARGED OR COLLECTED BY PONY-O

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For all general inquiries please email support@ponyo.com

or call us at 303-838-6976

Monday - Friday: 9am to 5pm (MST)

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